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Hitachi

Arçelik Hitachi Home Appliances Sales Middle East Fze

A

Afghanistan

Akrami Brothers
Address: Shahre Now Hanzale street, beside Hanzalah Mosque,Kabul ,Afghanistan Kabul, Afghanistan
Call Center Number: +93 20 2202367, +93 78 7777772, +93 79 0400005
Customer care e-mail: akramicompany@gmail.com
Opening Hours: Mon - Sun : 08:00 am ~ 05:00 pm, Sun : Off

Azerbaijan

MaxService
Address: MaxService, Bakı City, Binagadi region, Axundov Suleyman Sani street, Building 15/1
Call Center Number: +994502545567, +994125618031
Customer care e-mail: tofig.agayev@megamax.az
Opening Hours: Mon - Fri : 09:00 am ~ 06:00 pm, Sat : 09.30 am - 01.30 pm, Sun - Holiday, Call Center : 24 Hrs
Website: www.megamax.az

B

Bahrain

Master Tech Trading Co. SPC
Address: Build # 551, Road # 110, Block-601, Sitra Industrial Area, Gate # 3, Sitra, Bahrain.
Call Center Number: 1616212
Customer care e-mail: customercare@mastertechbh.com
Opening Hours: Sat to Thu : 8:30am to 5:30pm, Fri : off.

E

Egypt

El-Araby Service Center ( Vacuum Cleaner Only)
Call Center Number: 19319
Customer care e-mail: contactus@elarabygroup.com
Call Center Opening Hours: 24 Hours a day, 7 days a week
Website: https://www.elarabygroup.com/en/service-centers

Egypt Electronics Co ( For Refrigerator & Washing Machine)
Call Center Number: 19118
Customer care e-mail: technicalsupport.off@whitewhale.com.eg
Opening Hours: Sat to Thu : 8 am to 7 pm Fri : Off

Ethiopia

Glorious PLC
Address: P.O.BOX 839 ADDIS ABABA, ETHIOPIA,
Call Center Number: +251111551732, +251111576722
Customer care e-mail: homeapp@glorious-plc.com
Service Center Hours: Mon-Fri 8:00AM-5:30PM, Sat 8:00AM-12:30PM, Sat Afternoon and Sun: OFF

G

Georgia

Elit Service Tbilisi
Address: Tbilisi, P. Kavtaradze st. 3 (headquarter, Call Center, reception, workshop)
Call Center Number: +995 322 200 202
Customer care e-mail: info@es.ge
Opening Hours: Mon - Fri : 10:00 am ~ 10:00 pm (Call Center), Sat& Sun : 11:00 am ~ 10:00pm (Call Center), Mon - Fri : 10:00 am ~ 07:00 pm (Reception, workshop), Sat : 11:00 am ~ 05:00 pm (Reception, workshop), Sun : Off (Reception, workshop)

Elit Service Tbilisi
Address: Tbilisi, Station Square 2 (reception, workshop)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (Reception, workshop), Sat : 11:00 am ~ 05:00 pm (Reception, workshop), Sun : Off (Reception, workshop)

Elit Service Tbilisi
Address: Tbilisi, Samgori st.9 (workshop)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (workshop, warehouse), Sat& Sun : 11:00 am ~ 05:00 pm (workshop, warehouse)

Elit Service Batumi
Address: Batumi, Gorgiladze st.94 (reception, workshop)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (Reception, workshop), Sat : 11:00 am ~ 05:00 pm (Reception, workshop), Sun : Off (Reception, workshop)

Elit Service Batumi
Address: Batumi, Bagrationi st.133 (workshop)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (workshop, warehouse), Sat& Sun : 11:00 am ~ 05:00 pm (workshop, warehouse)

Elit Service Kutaisi
Address: Kutaisi, Asatiani st.98 (reception, workshop)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (Reception, workshop), Sat : 11:00 am ~ 05:00 pm (Reception, workshop), Sun : Off (Reception, workshop)

Elit Service Zugdidi
Address: Zugdidi, Gamsakhurdia st.30 (reception, workshop)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (Reception, workshop), Sat : 11:00 am ~ 05:00 pm (Reception, workshop), Sun : Off (Reception, workshop)

Elit Service Gori
Address: Gori, Guramishvili st.71 (reception, workshop)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (Reception, workshop), Sat : 11:00 am ~ 05:00 pm (Reception, workshop), Sun : Off (Reception, workshop)

Elit Service Telavi
Address: Telavi, crossing of Aghmashenebeli and Alazani streets 52 b (reception, workshop)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (Reception, workshop), Sat : 11:00 am ~ 05:00 pm (Reception, workshop), Sun : Off (Reception, workshop)

Elit Service Poti
Address: Poti, Rustaveli circle 5 (reception)
Opening Hours: Mon - Fri : 10:00 am ~ 07:00 pm (Reception), Sat : 11:00 am ~ 05:00 pm (Reception), Sun : Off (Reception)

I

Iraq

Qaiwan Electronics Service Center
Call Center Number: 009647801440007 / 07711440007 / 07507208486
Customer care e-mail: qaiwan-hitachi@qaiwangroup.com
Website: www.qaiwanelectronics.com

Address:
  • Baghdad: Karada Kharidge, Baghdad, Iraq, Opening Hours: 9AM TO 5 PM
  • Sulaymaniyah: Salim Street, Sulaymaniyah, Opening Hours: 9AM TO 4:30 PM
  • Erbil: Street 120, Erbil, Iraq, Opening Hours: 9AM TO 4:30 PM

Chrani Company ( For Twin Tub Washing Machine only)
Address: Sendore Way Road, Duhok, Iraq
Call Center Number: +9647504454864
Customer care e-mail: albrifcani@chranico.com
Opening Hours: Sat - Thu : 09:00 am ~ 06:00 pm, Fri : Off
Website: www.chranico.com

KITHARA DAR AL SALAM TRD.CO ( For Twin Tub Washing Machine only)
Address: KITHARA DAR AL SALAM TRADING CO, KARADA KARIJ BAGHDAD, IRAQ
Call Center Number: +9647901914109
Customer care e-mail: qeethara@yahoo.com
Opening Hours: Sat - Thu : 09:00 am ~ 06:00 pm, Fri : Off
Website: http://www.kitharaco.com

J

Jordan

Murad & Mahani Investment Group
Address: Mamdouh As Sarirah St. / Dhahiyat al Ameer Rashed /Amman-Jordan
Call Center Number: +962-6-5885882 Ext. (4000)
Customer care e-mail: customerservice@murad-mahani.net
Opening Hours: Sat - Thu : 09:00 am ~ 05:00 pm, Fri : Off
Website: www.murad-mahani.net

K

Kazakhstan

Meridian Trans
Address: 19, Baitursynov st, zip 050000, Almaty, Kazakhstan,
Call Center Number: +77711301051
Customer care e-mail: rf.meridian@utsgroup.kz
Opening Hours: 10:00 - 18:00

Kuwait

Alessa Service Center
Address: H.O.S.C Shuwaikh Industrial(3) - Block (A) St. No. (78) - Plot No. (80) - P.O.Box:1371 Safat, 13014 Kuwait
Call Center Number: +965 1800080
Customer care e-mail: service@alessa.com.kw
Opening Hours: Sat - Thu : 07:30 am ~ 04:30 pm, Fri : Off, Call Center : 24 Hrs
Website: https://www.alessa.com.kw/collections/hitachi

L

Lebanon

ABDULRAHIMDIAB
Address: P.O.Box 11-663, Midan Street, Dekwaneh Area, Lebanon
Call Center Number: +9611 1 684565
Customer care e-mail: Services@ardiab.com.lb
Opening Hours: Sun - Fri : 07:30 am ~ 04:00 pm, Sat : 08 am ~ 01:00 pm, Sunday : Off
Website: Abdulrahimdiab.com

Libya

AL Motatawira Co.
Address: Pepci Str. No 19 Benghazi Libya
Call Center Number: 00218 92 5119697, 00218 92 5491194, 00218 911717711
Customer care e-mail: almotatawira@gmail.com
Opening Hours: 9.00 am to 8.00 pm

Address: Grimia Market no 164, Tripoli Libya
Call Center Number: 00218 912133381
Opening Hours: 10.00 am 5.00 pm

Address: AL Hilal Str. No, 29 Misurata Libya
Call Center Number: 00218 912152306
Opening Hours: 10.00 am to 8.00 pm

M

Morocco

Groupe Vision international-After sales
Address: 56 Bd bachir Laalaj,Residence el dahbia, RC Casablanca
Call Center Number: +212 22 86 45 54
Customer care e-mail: i.rachdaoui@vision-ma.com
Opening Hours: 9am-1pm/3pm-6pm

N

Northern Cyprus

HASEL LTD.
Address: HASAN ALCICIOGLU SOKAK, HASEL BUILDINGS, HAMITKOY, LEFKOSA 99040, MERSIN_10. TURKEY.
Call Center Number: 0090 533 889 1065
Customer care e-mail: haselkibris@gmail.com
Opening Hours: 0800 - 1230, 1330 - 1630
Website: http://www.haselltd.com/

O

Oman

GENETCO Service Center
Call Center Number: 80070004
Customer care e-mail: ehaservice@genetco.net
Opening Hours: 8.00 AM to 1PM - 2PM to 5.30PM Sun to Thu
Website: www.genetco.net

Address:
  • Muscat: WAY#2621, BLDG#1730, Opp to VISA Medical Centre, Darsait, Muscat
  • Salalah: Behind National Bakery , Al Muntazah Street , Salalah
  • Sohar: Ohi Sannaya- Opposite Pakisthani Masjid, Sohar
  • Sur: Old Sannaya, Sur
  • Nizwa: Karsha -Sanayya-Nizwa
  • IBRI: Wadi thanam Road,Opposite shell petrol station-Ibri

Q

Qatar

Planet Tec
Address: Building No 110, Zone 57,Street 509, Industrial Area Street No 31, Doha Qatar
Call Center Number: +974 50646543/+974 50647785
Customer care e-mail: customercare@planettecqatar.com
Opening Hours: 8 AM to 5 PM (Sat to Thurs), Friday Off
Website: https://www.abuissa.com/projects/planet-tec/

S

Saudi Arabia

Authorized Maintenance and Operations Company
Call Center Number: 920015511
Hotline: 8001240020
Opening Hours: Sun-Thu: 08:00 am - 05:00 pm, Sat: 08:00 am - 01:00 pm, Friday: Off
Website: www.wifex.sa

Address:
  • Riyadh: 6706 Zarga Alyamamah St., Al Murabaa ,Riyadh 11455, KSA
  • Buraidah: Alsada St., Aljarda District, South Avenue, Buraidah 52354, KSA
  • Makkah: 4716 Al Lith Road, Walyal Ahd District,Makkah 24356, KSA
  • Khamis Mushait: Imam Muhammed Ibn Saud, Al Zuhur, Khamis Mushait 62461 ,KSA
  • Dammam: 7837, 6 Al' Adamah, Dammam 31412, KSA
  • Hofuf: Alhazm Al Shimali, Al Mubarraz 36341, Hofuf 31982, KSA
  • Tabuk: 4938 King Fahad Road, Arwadhah 47711,Tabuk 47711 ,KSA
  • Arar: 5395 Kind Abdullah Road, Naseem, Arar 73244, KSA
  • Hail: Al Nasim district - King Abdullah street, Hail 55422, KSA
  • Jeddah: 8003 AL Sharafiyah District, Khalid Bin Al Waleed St.,Jeddah 22234 , KSA
  • Hafar Al Batin: Omar Ibn Al Khattab Road, Al Talal St., Hafr Elbatin 39957 , KSA
  • Madina: Prince Sultan Ibn Abdulaziz, Ar Ranuna, Madina 42392 , KSA

T

Tajikistan

Vostok
Address: Tajikistan, Dushanbe, Yakkachinarskaya str 144/1
Call Center Number: +992446009191.
Customer care e-mail: service@vostok.tj
Opening Hours: Mon-Sat 8,00-18,00
Website: volna.tj

Tanzania

Kortan Services
Address: Nasra tower, Plot no 38, Block1 House no FF03 Makamba Road Gerezani Kariakoo Dar Es Salaam
Call Center Number: +255738471661
Customer care e-mail: samson@kortan.co.tz
Opening Hours: Mon - Fri : 08:00 am ~ 05:00 pm, Sat : 08:00 am ~ 01:00 pm, Sun : Off
Website: www.kortan.co.tz

Turkmenistan

Tehnika Dunyasi
Address: Ashgabat Bitarap Turkmenistan AVE 183
Call Center Number: +99312222255
Customer care e-mail: service.center@tehnikadunyasi.com
Opening Hours: Mon-Sat: 09:00 am-07:00 pm, Fri&Sun : Off
Website: http://tehnikadunyasi.com/

U

United Arab Emirates

Eros Service Centre
Call Center Number: +971 4 2147777
Customer care e-mail: eros.customer@erosgroup.ae
Opening Hours: Sat - Thu : 08:30 am ~ 05:30 pm, Fri : Off
Website: www.erosgroup.ae

Address:
  • Dubai: Hitachi Building, Al Quoz 3, Near Al Quoz Mall, Dubai, UAE
  • Abu Dhabi: Mussafah, Abu Dhabi, UAE
  • Ras Al Khaimah: Sheikh Mohammed Bin Salam Road, Dahan, Ras Al Khaimah, UAE

Uganda

Anisuma Traders Ltd.
Address: Plot No.47, Next To Shell Petrol Station, Jinja Road, Kampala
Call Center Number: 256 465660011
Customer care e-mail: service.uganda@anisuma.com
Opening Hours: Mon to Sat - 9am - 5pm / Sun off.

Ukraine

ERC
Address: 18A, Marka Vovchka str. Kyiv, 04073, Ukraine
Call Center Number: 0800300345
Customer care e-mail: service@erc.ua
Opening Hours: Mn- Fr 9:00 am - 6:00 pm,Saturday, Sunday: closed
Website: https://service.erc.ua/

Uzbekistan

GOODZONE TRADING LLC
Address: Tashkent city, Yunusabad district, Chartak, A.Temur street, bld. 129B
Call Center Number: +998 71 2071001
Customer care e-mail: hitachi.uz@mail.ru
Opening Hours: 10:00 am ~ 09:00 pm

Y

Yemen

METCO- Sana'a Service Center
Address: Hayel st.,Sana'a,Yemen
Call Center Number: +967 1 204 201
Customer care e-mail: Sanaa-Service@metcotrading.com
Opening Hours: Sat-Wed : 8AM-4:30PM, Thu : 8AM-12PM, Fri : Closed

METCO- Taiz Service Center
Address: Al-Hawban St., Taiz, Yemen
Call Center Number: +967 771150040
Customer care e-mail: Service@metcotrading.com
Opening Hours: Sat-Wed : 8AM-4:30PM, Thu : 8AM-12PM, Fri : Closed

METCO- Aden Service Center
Address: Mualla Dakka, Aden, Yemen
Call Center Number: +967 2 222 670
Customer care e-mail: Aden-Service@metcotrading.com
Opening Hours: Sat-Wed : 8AM-4:30PM, Thu : 8AM-12PM, Fri : Closed

METCO- Hodaidah Service Center
Address: Sana'a st., Hodaidah, Yemen
Call Center Number: +967 3 230 849
Customer care e-mail: Service@metcotrading.com
Opening Hours: Sat-Wed : 8AM-4:30PM, Thu : 8AM-12PM, Fri : Closed

METCO- Mukallah Service Center
Address: Khuor almukkalah, Mukallah, Yemen
Call Center Number: +967 5 352 331
Customer care e-mail: Service@metcotrading.com
Opening Hours: Sat-Wed : 8AM-4:30PM, Thu : 8AM-12PM, Fri : Closed