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Hitachi

Arçelik Hitachi Home Appliances Sales Middle East Fze

Service Network

United Arab Emirates

Eros Service Center - Dubai
Address: Hitachi Building, Al Quoz 3, Near Al Quoz Mall, Dubai, UAE
Call Center Number: +971 4 2147777, 800 EROS (3767)
Customer care e-mail: eros.customer@erosgroup.ae
Opening Hours: Sat - Thu : 08:30 am - 17:30 pm, Fri : Off
Website: www.erosgroup.ae

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Eros Service Center - Abu Dhabi
Address: Mussafah, Abu Dhabi, UAE
Call Center Number: +971 4 2147777, 800 EROS (3767)
Customer care e-mail: eros.customer@erosgroup.ae
Opening Hours: Sat - Thu : 08:30 am - 17:30 pm, Fri : Off
Website: www.erosgroup.ae

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Eros Service Center - Ras Al Khaimah
Address: Sheikh Mohammed Bin Salam Road, Dahan, Ras Al Khaimah, UAE
Call Center Number: +971 4 2147777, 800 EROS (3767)
Customer care e-mail: eros.customer@erosgroup.ae
Opening Hours: Sat - Thu : 08:30 am - 17:30 pm, Fri : Off
Website: www.erosgroup.ae

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A

Azerbaijan

MaxService
Address: MaxService, Bakı City, Binagadi region, Axundov Suleyman Sani street, Building 15/1
Call Center Number: +994502545567, +994125618031
Customer care e-mail: tofig.agayev@megamax.az
Opening Hours: Mon - Fri : 09:00 am ~ 06:00 pm, Sat : 09.30 am - 01.30 pm, Sun - Holiday, Call Center : 24 Hrs
Website: www.megamax.az

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B

Bahrain

Eros BH
Address: Warehouse: 74, Building 2568, Road 4450, A.ali Block 744, Bahrain.
Call Center Number: +973 17179966
Customer care e-mail: customercare@erosbh.com
Opening Hours: Sat to Thu : 8:30am to 5:30pm, Fri : off.
Website: www.erosbh.com

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E

Egypt

El-Araby Service Center ( Vacuum Cleaner Only)
Address: El-Abaseya, As Sarayat, El Weili, Cairo Governorate 11517
Call Center Number: 19319
Customer care e-mail: contactus@elarabygroup.com
Call Center Opening Hours: 24 Hours a day, 7 days a week
Website: https://www.elarabygroup.com/en/service-centers

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Egypt Electronics Co (For Refrigerator ＆ Washing Machine)
Address: Cairo, Abbasya, Salah Salem square
Call Center Number: 19118
Customer care e-mail: technicalsupport.off@whitewhale.com.eg
Opening Hours: Sat to Thu : 8 am to 7 pm Fri : Off

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Ethiopia

Glorious PLC
Address: P.O.Box.839, Addis Ababa,Ethiopia
Call Center Number: +251111551732, +251111576722
Customer care e-mail: homeapp@glorious-plc.com
Service Center Hours: Mon-Fri 8:00AM-5:30PM, Sat 8:00AM-12:30PM, Sat Afternoon and Sun: Off

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G

Georgia

Elit Service
Address: Tbilisi, P. Kavtaradze st. 3
Call Center Number: +995 322 200 202
Customer care e-mail: info@es.ge
Opening Hours: Mon - Fri : 10:00 am ~ 22:00 pm (Call Center),
Sat & Sun : 11:00 am ~ 22:00 pm (Call Center),
Mon - Fri : 10:00 am ~ 19:00 pm (Reception, workshop),
Sat : 11:00 am ~ 17:00 pm (Reception, workshop),
Sun : Off (Reception, workshop)

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I

Iraq

Qaiwan Electronics Service Center - Baghdad
Address: Karada Kharidge, Baghdad, Iraq
Call Center Number: 009647801440007 / 07711440007 / 07507208486
Customer care e-mail: qaiwan-hitachi@qaiwangroup.com
Website: www.qaiwanelectronics.com
Opening Hours: 9:00 am ~ 17:00 pm

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Qaiwan Electronics Service Center - Sulaymaniyah
Address: Salim Street, Sulaymaniyah
Call Center Number: 009647801440007 / 07711440007 / 07507208486
Customer care e-mail: qaiwan-hitachi@qaiwangroup.com
Website: www.qaiwanelectronics.com
Opening Hours: 9:00 am ~ 16:30 pm

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Qaiwan Electronics Service Center - Erbil
Address: Street 120, Erbil, Iraq
Call Center Number: 009647801440007 / 07711440007 / 07507208486
Customer care e-mail: qaiwan-hitachi@qaiwangroup.com
Website: www.qaiwanelectronics.com
Opening Hours: 9:00 am ~ 16:30 pm

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J

Jordan

Murad & Mahani Investment Group
Address: Mamdouh As Sarirah St. / Dhahiyat al Ameer Rashed /Amman-Jordan
Call Center Number: +962-6-5885882 Ext. (4000)
Customer care e-mail: customerservice@murad-mahani.net
Opening Hours: Sat - Thu : 09:00 am ~ 05:00 pm, Fri : Off
Website: www.murad-mahani.net

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K

Kazakhstan

Meridian Trans
Address: 19, Baitursynov st, zip 050000, Almaty, Kazakhstan
Call Center Number: +77711301051
Customer care e-mail: rf.meridian@utsgroup.kz
Opening Hours: 10:00 - 18:00

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Kuwait

Alessa Service Center
Address: H.O.S.C Shuwaikh Industrial(3) - Block (A) St. No. (78) - Plot No. (80) - P.O.Box:1371 Safat, 13014 Kuwait
Call Center Number: +965 1800080
Customer care e-mail: service@alessa.com.kw
Opening Hours: Sat - Thu : 07:30 am ~ 04:30 pm, Fri : Off, Call Center : 24 Hrs
Website: https://www.alessa.com.kw/collections/hitachi

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L

Lebanon

ABDULRAHIMDIAB
Address: P.O.Box 11-663, Midan Street, Dekwaneh Area, Lebanon
Call Center Number: +9611 1 684565
Customer care e-mail: Services@ardiab.com.lb
Opening Hours: Sun - Fri : 07:30 am ~ 04:00 pm, Sat : 08 am ~ 01:00 pm, Sunday : Off
Website: Abdulrahimdiab.com

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Libya

AL Motatawira Service Center - Benghazi
Address: Pepci Str. No 19 Benghazi Libya
Call Center Number: 00218 92 5119697, 00218 92 5491194, 00218 911717711
Customer care e-mail: almotatawira@gmail.com
Opening Hours: 9:00 am to 8:00 pm

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AL Motatawira Service Center - Tripoli
Address: Grimia Market no 164, Tripoli Libya
Call Center Number: 00218 912133381
Customer care e-mail: almotatawira@gmail.com
Opening Hours: 10:00 am 5:00 pm

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AL Motatawira Service Center - Misurata
Address: AL Hilal Str. No, 29 Misurata Libya
Call Center Number: 00218 912152306
Customer care e-mail: almotatawira@gmail.com
Opening Hours: 10:00 am to 8:00 pm

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N

Northern Cyprus

Solamis Trading Ltd
Address: Hasan Alcicioglu Sokak, Solamis Buildings, Hamitkoy, Lefkosa 99040, Merson_10, Turkey
Call Center Number: 0090 533 889 1065
Customer care e-mail: solamismuhasebe@gmail.com
Opening Hours: Mon - Sat : 08:00 am - 12:30 pm, 13:30 pm - 16:30 pm, Sun : Off
Website: http://www.solamis.com

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O

Oman

Genetco Service Center - Muscat
Address: WAY#2621, BLDG#1730, Opp to VISA Medical Centre, Darsait, Muscat
Call Center Number: +968 80070004
Customer care e-mail: ehaservice@genetco.net
Opening Hours: Sun - Thu : 08:00 am - 13:00 pm, 14:00 pm - 17:30 pm Sat & Sun : Off
Website: www.genetco.net

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Genetco Service Center - Salalah
Address: Behind National Bakery, Al Muntazah Street, Salalah
Call Center Number: +968 80070004
Customer care e-mail: ehaservice@genetco.net
Opening Hours: Sun - Thu : 08:00 am - 13:00 pm, 14:00 pm - 17:30 pm Sat & Sun : Off
Website: www.genetco.net

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Genetco Service Center - Sohar
Address: Ohi Sannaya- Opposite Pakisthani Masjid, Sohar
Call Center Number: +968 80070004
Customer care e-mail: ehaservice@genetco.net
Opening Hours: Sun - Thu : 08:00 am - 13:00 pm, 14:00 pm - 17:30 pm Sat & Sun : Off
Website: www.genetco.net

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Genetco Service Center - Sur
Address: Old Sannaya, Sur
Call Center Number: +968 80070004
Customer care e-mail: ehaservice@genetco.net
Opening Hours: Sun - Thu : 08:00 am - 13:00 pm, 14:00 pm - 17:30 pm Sat & Sun : Off
Website: www.genetco.net

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Genetco Service Center - Nizwa
Address: Karsha -Sanayya-Nizwa
Call Center Number: +968 80070004
Customer care e-mail: ehaservice@genetco.net
Opening Hours: Sun - Thu : 08:00 am - 13:00 pm, 14:00 pm - 17:30 pm Sat & Sun : Off
Website: www.genetco.net

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Genetco Service Center - Ibri
Address: Wadi thanam Road,Opposite shell petrol station, Ibri
Call Center Number: +968 80070004
Customer care e-mail: ehaservice@genetco.net
Opening Hours: Sun - Thu : 08:00 am - 13:00 pm, 14:00 pm - 17:30 pm Sat & Sun : Off
Website: www.genetco.net

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Q

Qatar

Planet Tec
Address: Building No 110, Zone 57,Street 509, Industrial Area Street No 31, Doha Qatar
Call Center Number: +974 50646543, +974 50647785
Customer care e-mail: customercare@planettecqatar.com
Opening Hours: Sat - Thu : 08:00 am - 17:00 pm, Fri : Off
Website: https://www.abuissa.com/projects/planet-tec/

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S

Saudi Arabia

wiFEX
Call Center Number: +966 920015511, +966 8001240020
Opening Hours: Sun-Thu: 08:00 am - 17:00 pm, Sat: 08:00 am - 13:00 pm, Friday: Off
Website: www.wifex.sa

Address:

T

Tajikistan

Vostok
Address: Yakkachinarskaya str 144/1,Dushanbe,Tajikistan.
Call Center Number: +992 446009191
Customer care e-mail: service@vostok.tj
Opening Hours: Mon - Sat : 08:00 am - 18:00 pm, Sun : Off
Website: volna.tj

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Tanzania

Anisuma Traders Ltd.
Address: Haidery Plaza, Ground Floor, Unit No.27, Dar es Salaam, Tanzania
Call Center Number: +255-22-2119625, +255-716-610927
Customer care e-mail: service.tanzania@anisuma.com
Opening Hours: Mon - Sat : 08:30 am - 18:00 pm, Sun : Off

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Turkmenistan

Tehnika Dunyasi
Address: Ashgabat Bitarap Turkmenistan AVE 183
Call Center Number: +99312222255
Customer care e-mail: service.center@tehnikadunyasi.com
Opening Hours: Mon-Sat: 09:00 am-19:00 pm, Sun : Off
Website: http://tehnikadunyasi.com/

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U

United Arab Emirates

Eros Service Center - Dubai
Address: Hitachi Building, Al Quoz 3, Near Al Quoz Mall, Dubai, UAE
Call Center Number: +971 4 2147777, 800 EROS (3767)
Customer care e-mail: eros.customer@erosgroup.ae
Opening Hours: Sat - Thu : 08:30 am - 17:30 pm, Fri : Off
Website: www.erosgroup.ae

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Eros Service Center - Abu Dhabi
Address: Mussafah, Abu Dhabi, UAE
Call Center Number: +971 4 2147777, 800 EROS (3767)
Customer care e-mail: eros.customer@erosgroup.ae
Opening Hours: Sat - Thu : 08:30 am - 17:30 pm, Fri : Off
Website: www.erosgroup.ae

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Eros Service Center - Ras Al Khaimah
Address: Sheikh Mohammed Bin Salam Road, Dahan, Ras Al Khaimah, UAE
Call Center Number: +971 4 2147777, 800 EROS (3767)
Customer care e-mail: eros.customer@erosgroup.ae
Opening Hours: Sat - Thu : 08:30 am - 17:30 pm, Fri : Off
Website: www.erosgroup.ae

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Uganda

Anisuma Traders Ltd.
Address: Plot No.47, Next To Shell Petrol Station, Jinja Road, Kampala
Call Center Number: +256 465660011
Customer care e-mail: service.uganda@anisuma.com
Opening Hours: Mon-Sat: 09:00 am-17:00 pm, Sun : Off

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Ukraine

ERC Service
Address: 18A, Marka Vovchka str. Kyiv, 04073, Ukraine
Call Center Number: +380(800) 300-345
Customer care e-mail: service@erc.ua
Opening Hours: Mon-Fri : 09:00 am-18:00 pm, Sat & Sun : Off
Website: https://service.erc.ua/

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Uzbekistan

GOODZONE TRADING LLC
Address: Tashkent city, Yunusabad district, Chartak, A.Temur street, bld. 129B
Call Center Number: +998 71 2071001
Customer care e-mail: hitachi.uz@mail.ru
Opening Hours: Mon - Sat : 10:00 am - 21:00 pm, Sun : Off

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Y

Yemen

METCO Service Center - Sana'a
Address: Hayel st.,Sana'a,Yemen
Call Center Number: +967 1 204 201
Customer care e-mail: Sanaa-Service@metcotrading.com
Opening Hours: Sat-Wed : 08:00 am- 16:30 pm, Thu : 08:00 am-12:00pm, Fri : Closed
Website: http://www.metcotrading.com/

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METCO Service Center - Taiz
Address: Al-Hawban St., Taiz, Yemen
Call Center Number: +967 771150040
Customer care e-mail: Service@metcotrading.com
Opening Hours: Sat-Wed : 08:00 am- 16:30 pm, Thu : 08:00 am-12:00pm, Fri : Closed
Website: http://www.metcotrading.com/

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METCO Service Center - Aden
Address: Mualla Dakka, Aden, Yemen
Call Center Number: +967 2 222 670
Customer care e-mail: Aden-Service@metcotrading.com
Opening Hours: Sat-Wed : 08:00 am- 16:30 pm, Thu : 08:00 am-12:00pm, Fri : Closed
Website: http://www.metcotrading.com/

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METCO Service Center - Hodaidah
Address: Sana'a st., Hodaidah, Yemen
Call Center Number: +967 3 230 849
Customer care e-mail: Service@metcotrading.com
Opening Hours: Sat-Wed : 08:00 am- 16:30 pm, Thu : 08:00 am-12:00pm, Fri : Closed
Website: http://www.metcotrading.com/

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METCO Service Center - Mukallah
Address: Khuor almukkalah, Mukallah, Yemen
Call Center Number: +967 5 352 331
Customer care e-mail: Service@metcotrading.com
Opening Hours: Sat-Wed : 08:00 am- 16:30 pm, Thu : 08:00 am-12:00pm, Fri : Closed
Website: http://www.metcotrading.com/

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