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Welcome to Arçelik-Hitachi. This privacy notice describes how we collect, use, and share your personal data:
We recommend that you read this privacy notice in full to ensure you are fully informed. However, if you only want to access a particular section of this notice, then you can click on the heading below to access the information for that topic.
When we refer to "Arçelik-Hitachi", "we" "our" or "us", we are referring to Arçelik Hitachi Home Appliances Sales Malaysia Sdn. Bhd. We are also a member of the Arçelik Group. More information about the Arçelik Group can be found on Arçelik's website here.
If you have any questions about how we use your personal data or this privacy notice in general, please contact us via this form.
Where we talk about "personal data" in this privacy notice, this means any information that may be used alone or in combination with other information to identify you. The types of information we collect are set out below:
There are several different reasons under data protection law for which we may collect and process your personal data. These include:
In some circumstances, we need your personal data to comply with our contractual obligations. For example, where we process your personal data in connection with obtaining services from you.
If the law requires us to, we may need to collect and process your personal data.
We may process your personal data where it is necessary for our legitimate interests as a company, where this does not override your data protection interests and fundamental rights. For example, we will process your personal data to administer and manage our business relationship with you.
This section tells you how and why we will use your personal data and explains the lawful basis we rely on in each case. Please remember that if you choose not to share your personal data with us, we may not be able to engage you as our business partner/service provider.
We process your personal data for the following purposes on the basis of our contractual obligations to you:
We process your personal data for the following purposes to comply with our legal obligations.
We process your personal data for the following purposes on the basis of our legitimate interests.
We sometimes share your personal data with third parties. The types of third parties with which we share personal data are described below:
We may share your personal data with other companies belonging to the Arçelik Group, including our parent company Arçelik A.S. in Turkey, who may use your personal data for purposes and in a manner consistent with the information set out in this privacy notice. In particular, Arçelik A.S. will process some of your personal data for analysing and reporting purposes at a global level based on its legitimate interests in developing the Arçelik Group's business and complying with local rules and regulations. Arçelik A.S. may disclose your personal data to third parties (such as service providers, agents and public authorities and institutions) where it is necessary for Arçelik A.S. to lawfully carry out its business activities in accordance with the purposes set out above and as required and permitted by applicable law.
We may disclose your personal data to companies that provide services to us and other members of the Arçelik Group. Examples of the types of service providers we work with include:
Our service providers are required to keep your personal data confidential and are not allowed to use it for any other purpose than to carry out the services they are performing for us.
We may disclose your personal data to a third party if it is necessary to comply with a legal obligation or the decision of a judicial authority, a public authority or a government body or if disclosure is necessary for national security, law enforcement or other issues of important public interest.
We may disclose personal data to professional advisors, such as lawyers, auditors, and insurers, as necessary in the course of the professional services they provide us with.
If we make a sale or transfer of assets or are otherwise involved in a merger or business / asset transfer, we may transfer your personal data to one or more third parties as part of that transaction. If a change happens to our business, the new owners may use your personal data in the same way as set out in this privacy notice.
We may also share your personal data with other third parties when you consent to such sharing.
When we share your personal data with our affiliated companies or other companies with whom we contract (as described in 'Who do we share your personal data with?'), these companies may be located outside of your country of residence, in countries with different laws for protecting personal data than the laws in of your country of residence. In particular, your personal data may be transferred to our group
companies located in Turkey, including Arçelik A.S.
If we transfer your personal data outside your country of residence, we will take steps to ensure that your data will receive the same level of protection as if it was being processed within your country of residence. For example, we may include standard contractual clauses adopted by the European Commission in our contracts with third parties or our group companies to ensure there are safeguards in place to protect your personal data. Please contact us using the details in 'How to contact us' for more information about the specific measures we have taken.
Please note that we may further transfer your personal data to third parties located in countries that donot provide an adequate level of data protection. Such transfers will be carried out in accordance withapplicable laws including where applicable, contractual requirements set out in standard contractual clauses adopted by the European Commission or local authorities.
We will only keep your personal data for as long as reasonably necessary for the purposes set out in this privacy notice and in accordance with applicable laws. This may include satisfying any legal, accounting, or reporting requirements.
We will take reasonable precautions to protect your personal data against loss, misuse or alteration. Among other measures, we ensure the security of your personal data by means of encryption, password protection and by otherwise restricting access to it.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data as required by law, we cannot guarantee the security of your personal data transmitted to us using unsecured means; any such transmission is at your own risk.
You have the following rights with respect to your personal data that we process, subject to conditions set out in the applicable laws:
To exercise your rights, please contact us using the contact details listed in 'How to contact us'.
Third parties, whose sites you may visit after clicking on a link from the Site, may have less stringent privacy policies. We do not have control over these policies and urge you to read their privacy statements before providing any personal data to such sites.
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We may change and update this privacy notice from time to time. Any changes to our privacy notice will be posted on this page.
This Privacy notice was last updated on September 2022.