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Hitachi

Arçelik Hitachi Home Appliances Sales (Thailand) Ltd.

Warranty Conditions

WARRANTY REGULATION

All products are under 1 year warranty after purchase date, except some special parts as mentioned below:

Wash Motor and Spin Motor of Washing Machine = 10 years from purchase date

Refrigerator's Compressor for 1 door = 5 years from purchase date

Refrigerator's Compressor for 2 doors or above = 10 years from purchase date

Shower Heater's Heater-Tank = 5 years from purchase date

Water Pump's Motor and Stainless-Steel Tank = 5 years from purchase date

Rice Cooker's Heating Plate = 5 years from purchase date

Refrigerator's Water Dispenser Button = 2 years from purchase date

Microwave oven's Magnetron (excluding made in japan model) = 5 years from purchase date

- Compressor of Inverter model =10 years from the purchase date.

- Compressor of Non-Inverter model = 7 years from the purchase date.

- Evaporator of Condensing Unit and Fan Coil Unit = 4 years from the purchase date.

The warranty of some special part are cover only some parts including compressor, evaporator both indoor & outdoor. There will be no charge any expense in 1st year.
(Except Shower Heater) After 1 year warranty, user will responsible for labor fees,transportation fees, charging of refrigerant system, refrigerant cost and all expenses
The one year warranty of shower heater does not include transportation fee.
The warranty of compressor, evaporator both indoor & outdoor are cover only parts.
There will be no charge any expense in 1st year.
After 1 year warranty, user will responsible for labor fees, transportation fees, charging of refrigerant system, refrigerant cost and all expenses.

Warranty Conditions

  1. The user has to show this warranty card when asking for services.
    Otherwise, the free-of-charge service is not applicable.
  2. The warranty card is not valid in case of
    1. Model name and serial number do not correspond between the warranty card and the repaired goods.
    2. The warranty card has been tampered, Defaced, altered or edited in any manner
  3. The free-of-charge repairing is provided for 1 year warranty against manufacturing faults or material defect as normal usage follow instruction manual.
    In case user cannot declare purchase date, expiration period will be refer from warranty card.
  4. In case over 1 year warranty, user will be responsible for all expenses.
  5. The warranty does not cover any damages resulting from faulty installation and does not cover maintenance and cleaning services.
  6. The warranty does not cover the products which being used outside Thailand.
  7. The warranty does not cover any defect caused by the following cases:
    1. Business or commercial use or misuse from instruction manual.
    2. Natural calamity such as flood, thunder-bolt, any natural disaster, etc.
    3. Fire, Chemical, Gas, Abnormal Electricity.
    4. Damages from all kind of animals (Except Controller board of Air conditioner which is under warranty for damage from lizard, rat, ants or insects within 1 year after purchase date.)
    5. Alteration, Modification, Wrong repairing or Transportation.
  8. Out-of-warranty part are:
    1. Internal parts such as rubber, any kinds of filter and etc.
    2. External parts such as cabinet, knob, remote controller, battery, and etc.
    3. Accessories which being made of rubber or plastic.
  9. In the case of dispute, all reference text shall be in Thai.